onsite tales
What’s your hot take?
Event Registration
This video series challenges conventional wisdom around registration and attendee experience through the lens of people who have seen it all firsthand.
Event organizers spend months obsessing over registration. Faster check-in. More staff. Earlier opening times. VIP experiences. But after supporting hundreds of events, Swapcard's onsite experts know that many of the industry's most common assumptions simply aren't true.
JoE's hot take
More staff and hardware does not speed up registration

Joseff Kitchen
Registration Customer Implementation Manager | Swapcard
Jeff's hot take
Speed is a vanity metric

Jeff Turner
Onsite Team Lead | Swapcard
Ashlie's hot take
Preprinted badges are not helpful

Ashlie Davis
Registration Operations Lead | Swapcard
Dinara's hot take
Exhibitors should not be registered like attendees

Dinara Tolgambayeva
Customer Implementation Manager | Swapcard
Natalia's hot take
When it comes to registration, simplicity wins

Natalia Arciniegas
Customer Implementation Manager | Swapcard



