Account Admin & Security

Keep your event data protected, your team aligned, and your platform consistent

Admins control access, identity, localization, and security with clear tools that accelerate instead of slowing down operations across any stakeholder complexity.

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Access & Permissions

Manage access without compromising security

Control who sees what and who can take action—keeping your team, partners, and exhibitors empowered while safeguarding sensitive data.

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Role-Based Access Control

Assign predefined or custom roles with specific permissions for admins, staff, exhibitors, or contractors to ensure appropriate access while protecting critical event data.

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Group-Based Content Restrictions

Limit visibility of sessions, exhibitors, or content to specific attendee groups to protect premium content, enhance sponsorship value, and support targeted programming.

Swapcard permissions for exhibitors including: lead capture, lead qualification, team's contacts, ai recommended leads, and exports.

Granular Exhibitor Permissions

Set exhibitor permissions across editing, lead access and reporting, and limiting access to relevant information only.

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Organization-Level Role Management

Manage members across your organization, assign or transfer ownership, and control access at both the account and event levels to ensure continuity during team changes.

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Auditability and Compliance

Track activity and permission changes to see who did what and when. Troubleshoot faster and meet compliance requirements with complete transparency.

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"From an organizer side, it's easy to manage and update information. From a user side, the interface is up to date, easy to navigate, and looks sharp.”

Languages & Timezones

Deliver localized event experiences at scale without adding work for your team

Create multilingual events, set language defaults, and translate session titles, exhibitor profiles, and other content directly in Studio to drive global engagement.

Organizer-Controlled Timezone Settings

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Set your event’s timezone and apply it across all schedules and communications to keep your team, speakers, and exhibitors aligned and prevent errors caused by manual adjustments.

Automatic Local Time Conversion

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Let attendees see all times in their local timezone by default to reduce scheduling questions without extra configuration on your end.

Attendee Timezone Switching

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Allow attendees to manually change their displayed timezone from the event home or schedule view, supporting hybrid formats and making it easier for international travelers to plan their participation.

Consistent timing across communications

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Ensure session schedules, automated emails, and push notifications follow your chosen timezone so attendees never miss a session due to misaligned reminders.

Swapcard studio showing how to set language and time zone for session notifications and communications.
SSO (Single Sign-on)

Simplify login, enhance security, & manage everything from the Swapcard Studio—no developers required.

Use SSO to centralize authentication for attendees and exhibitors, strengthen security, reduce password issues, and streamline deprovisioning across events and apps.

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Configure SSO settings directly within Swapcard Studio’s “Application” tab, including metadata upload, login method arrangement, and error message customization, without needing to code.

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Implement SAML 2.0 custom authentication with seamless integration with your identity system, acting as either a Service or Identity Provider.

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Let users log in once to access all event services, reducing friction and support inquiries for smoother complex events.

Rearrange login options (e.g., SSO, email, one-time code), customize button labels, and preview the user experience to tailor authentication workflows to your audience.

SSO Documentation
PLATFORM SECURITY

Defend your event data, attendees, & reputation with enterprise-grade security controls & continuous monitoring

Meet compliance standards with SOC 2 Type 2 and ISO 27001 certifications, ensuring your event data follows internationally recognized security protocols.

End-to-End Encryption & Network Safeguards

Encrypt data using AES-256 when stored and TLS v1.2 when transferred, with multiple security barriers—firewalls, anti-DDoS protection, and intrusion detection—all secured behind VPN access.

Continuous Monitoring & Risk Detection

Rely on annual penetration tests, quarterly vulnerability scams, bug bounty programs, static code analysis, and a dedicated 24/7 SOC team to detect and respond to threats in real time.

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Invisible CAPTCHA & Anti-Scraping Protections

Block bots, malicious traffic, scrapers, and suspicious IPs with invisible CAPTCHA, behavioral detection, and automated IP filtering before they access your content.

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Multi-Factor Authentication & Identity Verification

Require MFA for organizers, monitor adoption in Studio, and verify organizations to unlock communication features and prevent impersonation.

Data, Safety & Security

Keeping International Cybersecurity Forum Attendees Connected and Secure

“Our challenge overall was how to communicate to our 380 partners, but also to animate the entire ecosystem. Our audience is very tech-savvy.”

Quentin Viltet

Head of Partnership, CEIS (FIC Organizer)

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FAQs: Account Admin & Security in Event Tech

Managing account admin and security for an event tech platform means balancing ease of access with strict data protection. From permissions and localization to login management and compliance, here are answers to some of the most common questions organizers ask when setting up and securing their events.

What are user roles and permissions in an event platform?
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Roles and permissions define what each type of user — such as admins, exhibitors, or staff — can see and do in the platform. This helps prevent unauthorized access to sensitive data and keeps workflows efficient.

Understand organization member roles
How does Swapcard handle access control for exhibitors and agencies?
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Swapcard allows you to create exhibitor groups with tailored permissions, control lead access, and even restrict editing to specific fields. This ensures partners only manage their own content and contacts.

Can I restrict session or content access to certain attendees?
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Using group-based permissions, you can limit who can view sessions, exhibitor profiles, or specific content. This is often used for premium programming or sponsor-exclusive sessions.

Learn about content & session management
How do event timezones work in Swapcard?
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Organizers set a default timezone for the event, which applies across schedules, meeting times, and communications. For virtual events, Swapcard automatically adjusts times to the attendee’s local timezone.

Does Swapcard support multi-language events?
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You can set a default language, enable multiple additional languages, and translate content directly in Studio. This helps you deliver a localized experience for international audiences.

What is Single Sign-On (SSO), and why should I use it for my event?
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SSO lets attendees and staff log in with existing credentials from your organization’s identity provider, reducing password fatigue and improving security. It also streamlines access across multiple event apps or services.

How can I set up SSO in Swapcard?
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Organizers can configure SSO directly from Studio’s Application tab, including uploading metadata, arranging login options, and testing authentication flows before going live.

What security measures does Swapcard have in place to protect event data?
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Swapcard uses SOC 2 Type 2 and ISO 27001 certified processes, AES-256 encryption, continuous monitoring, and protections against data scraping and malicious traffic.

Can I enable Multi-Factor Authentication (MFA) for my team?
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MFA can be enabled for organizer accounts to add an extra layer of security, helping prevent unauthorized logins even if a password is compromised.

How do I verify my organization in Swapcard?
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Verified organizations gain access to enhanced communication tools and reduced impersonation risk. Verification is requested and managed through Studio with documentation review by the Swapcard team.

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Secure your event and empower your team

Control access, protect data, and streamline operations with enterprise-grade security and role-based permissions.

Trusted by 4,000+ leading trade shows & conferences
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