Attendee engagement Software

Drive event success through better attendee engagement

Make it easier for attendees to engage before, during, and after the event.

Engage attendees
Attendees at an event engaging with each other after accepting a smart meeting generated based on mutual interests
Event mobile app

Connect every touchpoint with one app

Use Swapcard’s mobile app to link attendees with content, people, and experiences throughout the event.

Attendee using viewing event home page through the swapcard app

Centralize schedules, networking, maps, and content in one place.

Push notifications showing session starting and meeting reminders relative to an in-person event

Personalize agendas, recommendations, & notifications.

Swapcard mobile app showing branding options and easy scanning UI

Customize design to boost brand awareness.

Explore the mobile app
AI Recommendations

Deliver personalized journeys with AI

Increase engagement and satisfaction by customizing attendee experiences in real time with behavior-driven AI that continues to improve over time.

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Recommend relevant people, sessions and exhibitors.

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AI adapts recommendations as attendees engage.

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Reduce drop-offs with relevant discovery paths.

AI personalized recommendations
Swapcard UI showing AI Recommended people and sessions with a spotlight on a user profile making it easy to connect. AI boosts acceptance rate of netowrking by 45%
Networking & Matchmaking

Turn networking intent into action

Enable smarter, goal-driven connections between attendees.
See GL Events' networking transformation: nearly 100% attendee adoption, 3x more meetings.

Generate matches using profile and behavior data with AI Smart Meeting Generator

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Eliminate back‑and‑forth by auto‑scheduling meetings at the best time and place

Profile on Swapcard showing the ability to book a meeting & open scheduling times

Meet 1:1 or in groups—on‑site or virtually

UI showing how to create a meeting rule for organizers to aid matchmaking

Filter connection preferences and give attendees control over who they meet and how they connect.

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Track invites, meetings, and reminders in one personalized dashboard

behavioral stats available through swapcard's analytics

Monitor engagement impact with actionable insights on networking activity, and meeting success rates.

Digital engagement is no longer a nice-to-have

Insights from 500+ Association & Nonprofit events with 500K+ users. Find strategies to monetize digital interactions, optimize networking, and transform content into a commercial engine.

State of Event Engagement - Volume 2
Download the report
40% of all leads are created before the event starts
CHAT, Polls & LIVE Q&A

Drive conversations with real-time messaging

Offer private, secure chat options across all attendee types.

Chat room in swapcard with one-to-one and group chats that support video calls and attachments

Easily launch chats from sessions, booths, or profile recommendations.

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Move seamlessly from chat to scheduled conversations and accelerate lead conversion

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Enable cross-device alerts to reduce missed messages and increase follow-through.

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Measure engagement volume and quality with conversation analytics

Personalized schedule on swapcard desktop showing recommended sessions and agenda
Session management

Deliver personalized schedules that work for every attendee, anywhere

Enable attendees to browse, join, and revisit sessions, ensuring their time feels worthwhile.

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Guide discovery with a dynamic schedule builder that uses intuitive filters and smart recommendations

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Sync calendars and reminders to keep attendees on track and increase participation

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Embed polls, Q&A, and chat in every session

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Link speaker profiles and session content to drive content engagement and deeper learning

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Provide on-demand access post-event

REAL-TIME INTERACTIONS

Turn audiences into active participants

Give every attendee a voice, no matter where they join, with interactive participation tools.

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Capture audience sentiment in real time and help speakers adapt on the spot

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Keeps sessions on track while encouraging diverse input with moderated Q&A

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Collect honest input through anonymous feedback for inclusive participation

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Measure interaction quality with post‑session engagement analytics

Mobile view of live session with chat feed, questions, and polls and engaged attendees in the background "multi-language support"
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INTERACTIVE FLOORPLAN

Navigate your venue like a pro

Make large or complex venues easier to explore with a dynamic floor plan that supports discovery, navigation, and engagement at every step.

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Make it easy to find zones, sessions, or categories of exhibitors with search and filter

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Handle complex layouts with multi-venue support

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Reflect your on‑site layout in the mobile app with custom, branding

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Link exhibitor booths directly to profiles, content, and lead‑capture tools

FAQS

How Swapcard helps you elevate attendee engagement

Why is attendee engagement important for B2B events?
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Engaged attendees are more likely to return, connect with exhibitors, participate in sessions, and provide feedback. Strong engagement drives measurable ROI for organizers, sponsors, and participants.

How can technology improve attendee engagement?
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Technology streamlines the attendee journey—from discovery and personalization to networking and feedback. Tools like mobile apps, matchmaking, and live interaction features create a more connected, immersive experience.

What are the key metrics to measure attendee engagement?
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Common engagement KPIs include session participation rates, meeting volume, networking connections, chat activity, poll/Q&A responses, and content consumption. Platforms like Swapcard provide real-time tracking and post-event analytics.

What’s the difference between engagement and attendance?
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Attendance measures how many people show up. Engagement measures how actively those people participate, through meetings, polls, chat, and content interactions. Engagement is what drives real value from the event.

Do attendees need to download the app to engage?
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Swapcard is available on both mobile and web. While the mobile app offers an enhanced experience, attendees can fully engage via browser, before, during, and after the event.

Can organizers control who attendees can message or meet?
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Meeting rules and messaging permissions can be set based on attendee type, ticket, or role.

Does Swapcard support virtual and hybrid events?
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Swapcard supports all formats—in‑person, virtual, and hybrid—with seamless engagement tools that adapt to each context.

Can attendees join group meetings or only 1:1?
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Swapcard supports both 1:1 and group meetings (up to 10 participants), depending on event configuration.

How does the AI know what to recommend?
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Swapcard's AI uses behavior-based data (clicks, views, bookmarks, profile interests) to suggest relevant people, sessions, and content. It continuously learns and improves throughout the event.

How do organizers track and report on engagement?
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Real‑time dashboards and post‑event reports show engagement across sessions, networking, messaging, and content, ROI to sponsors and stakeholders.

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Make engagement your success metric

85% of leads now come from digital interactions.1
The show floor still matters. But digital is where your pipeline grows.

1 State of Event Engagement Report - Volume 2

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