Get expert support from setup to showfloor
Plan and execute successful events with end-to-end expert guidance tailored to your goals, team, and timeline.
Execute events faster with tailored training and platform guidance
Protect your event day with comprehensive onsite support
Scale confidently with custom platform configuration and development
15,000+ events powered | 33M+ leads generated | 700,000+ meetings facilitated
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Invest smarter and achieve better outcomes
Without strategic guidance, your team is left guessing. That costs time, money, and results.
Fast-track event planning & execution
Find the right level of support
Services designed to scale with your events, your team, and your ambitions. From essential guidance to full enterprise partnership.
Run stress-free events with onsite support
Leave the heavy lifting to us
Get full end-to-end implementation or targeted support for exhibitor onboarding, meeting configuration, or data imports.
Configure event structure, rules, permissions, and session schedule.
Configure event structure, rules, permissions, and session schedule.
Set up networking, matchmaking, lead capture, and monetization tools.
Full validation and quality checks before launch.
Go further with specialist support
For higher-touch events, extend your service with dedicated support designed around exhibitor success and hosted buyer programs.
Enhanced exhibitor support
Proactive exhibitor training, onsite booth coaching, and performance analysis reports to help exhibitors maximize their ROI. Ideal for events with 50+ exhibitors.
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Hosted buyer concierge
End-to-end management of your buyer-seller meeting program, from scheduling and curation to on-floor support and real-time adjustments.
Build your event, your way
Your event is not generic. Your platform setup should not be either.
“You want the digital experience for attendees and exhibitors to be seamless, you want it to be easy to use. So any time that you can provide a product or service to your attendees to make that happen, it's well worth the investment.”
Nicole Bowman
VP of Marketing and Communications, IAEE
attendee adoption vs. 35% industry benchmark
Hosted Buyers
Frequently asked questions about Swapcard’s professional services
“Fully customisable and flexible to suit our specific scenarios”
Account managers are great at not just support but will actually take some time to know your event and recommend features/ideas.
Billy C.
Mid-Market | G2 Review
Which service plan is right for my team?
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Every service plan is built around your event goals, team size, and the level of support you need. Whether you are running one event a year or a full calendar of complex programs, our expert team will help you identify the right fit. Start with a conversation, and we will recommend from there.
Can I get support for a single event without an annual plan?
Yes. Event packages are available for organizers who need focused support for a specific event. Reach out, and our team will scope the right level of coverage based on your event type, timeline, and priorities.
What does onsite registration and check-in support look like?
Onsite registration and check-in needs vary by event. Our team works with you to understand your setup, attendee volume, and access requirements, then builds the right onsite staffing and operational plan around that. The goal is always a smooth, stress-free arrival experience for every attendee.
Can Swapcard staff support attendees and exhibitors on the event floor?
Yes. From app guidance at a dedicated question desk to lead capture support for your exhibitors, our team can be present throughout your event to handle platform questions and help everyone get the most out of the experience. The scope is shaped around what your event needs.
What are managed services, and how does that work?
Managed services means our team handles the heavy lifting on your behalf. The scope is built around your event: from platform setup and data imports to networking configuration and pre-launch validation. You tell us what you need, and we build a plan around it.
What are Premium Services, and how do I know if I need them?
Premium Services are designed for events with more complex requirements, such as large exhibitor programs or hosted buyer meeting management. Our team will assess your event and help you determine whether Enhanced Exhibitor Support, Hosted Buyer Concierge, or a combination of both is the right addition to your plan.
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Turn your next event into a revenue engine
From the first planning session to the final badge scan, bring expert support to every stage of your event.
Schedule a live demo
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