Black Hat USA is an annual cybersecurity event that brings together people interested in information security including executives, hackers, security professionals, and more.

The Black Hat USA organizing team had challenges to overcome. We reassured them and delivered on our promises. Total security was the highest priority and we provided them with a reassuringly strong and secure platform.

Another challenge was running various different sessions concurrently. We ran the content-focused program without a hiccup and made it easy-to-use for attendees.

High networking and attendance rates were on the top of Black Hat's list. They had 16,000 active users, a high engagement and networking rate, along with feedback about an excellent user experience — which resulted in a great success.

Virtual session at Black Hat 2020 with live chat


active users


discussions between users


new contacts made


video calls between attendees

The Challenges

🎞 Content-Focused

Finding one platform to deliver a variety of sessions types: tool presentations, sponsored sessions, briefing sessions, main stage, and more.

🔒 Security

As the world's leading information security event, Black Hat had to ensure the safety of attendees and exhibitors.

The Results

🪄 Different Programs, All at Once

Attendees had access to all four programs on one platform.

👩🏽‍💻 Video Calls and Matchmaking

Attendees could schedule video calls with exhibitors or vice versa, and enjoy face-to-face interactions, through the screen.

Meredith Omori

“The Swapcard team did an excellent job with staying very attentive to our questions, and being responsive. Swapcard has been very flexible and agile, we’re very thankful for them being there as a partner and not just another vendor.”

Meredith Omori

Senior Manager, Event Operations & Services, Informa Tech

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