Black Hat USA is an annual cybersecurity event that brings together people interested in information security including executives, hackers, security professionals, and more.

The Black Hat USA organizing team had challenges to overcome. We reassured them and delivered on our promises. Total security was the highest priority and we provided them with a reassuringly strong and secure platform.

Another challenge was running various different sessions concurrently. We ran the content-focused program without a hiccup and made it easy-to-use for attendees.

High networking and attendance rates were on the top of Black Hat's list. They had 16,000 active users, a high engagement and networking rate, along with feedback about an excellent user experience — which resulted in a great success.

16,000

active users

35,000+

discussions between users

13,000+

new contacts made

1,200+

video calls between attendees

Virtual session at Black Hat 2020 with live chat

The Challenges

🔒 Security

As the world's leading information security event, Black Hat had to ensure the safety of attendees and exhibitors.

🎞 Content-Focused

Finding one platform to deliver a variety of sessions types: tool presentations, sponsored sessions, briefing sessions, main stage, and more.

The Results

🪄 Different Programs, All at Once

Attendees had access to all four programs on one platform.

👩🏽‍💻 Video Calls and Matchmaking

Attendees could schedule video calls with exhibitors or vice versa, and enjoy face-to-face interactions, through the screen.

Watch a recap

Meredith Omori

“The Swapcard team did an excellent job with staying very attentive to our questions, and being responsive. Swapcard has been very flexible and agile, we’re very thankful for them being there as a partner and not just another vendor.”

Meredith Omori

Senior Manager, Event Operations & Services, Informa Tech

Explore more success stories

Transitioning Global Industrie Connect From In-Person to Online

Discover how Swapcard supported Global Industrie Connect’s transition from physical to virtual every step of the way.

Read Full Success Story

Spearheading Digital Transformation For This Food Service Trade Show

Learn how Swapcard provided an end-to-end technology & human solution to power a smarter hybrid experience for SIGEP, an international food service trade show.

Read Full Success Story
Swapcard-Picto

Don’t get left behind — take your events virtual!

Schedule Live Demo