Professional Services
Bring your events to life with our team's support & expertise
More than a service provider, Swapcard is a partner in your success. We bring over a decade of industry experience in services & support to help you deliver unforgettable events.
24,000+
Contacts made via Swapcard’s app
1,000+
Interactive floor plan visits
Swapcard's team of experts provides strategic planning & implementation for every aspect of your events
Get your events up and running in days, rather than weeks, with Swapcard's Professional Services team
Complete platform buildout & custom development
From start to finish, we'll not only create the ideal setup and build your entire event in Swapcard, but our engineering team can build custom data integrations to tie into your existing systems.
Comprehensive configuration & program support
From general event design to exhibitor onboarding to vendor project management, Swapcard’s team will support you every step of the way.
Keep your events running smoothly with onsite support staff
The Swapcard support team is available onsite to manage your entire process from registration, check-in, and badging to wayfinding, session attendance, and access control
We handle all attendee questions about usage of the platform
Our team will train your exhibitors onsite so they’re fully prepared to generate more qualified leads during the event
We provide online support before and during your event in all regions of the world to ensure you have coverage, regardless of where your audience is logging in.
Clients trust us to relieve their workload & reduce stress
Events we’ve supported worldwide
Attendees we’ve brought together
Connections we’ve facilitated on our platform
We achieve a consistent SLA score of over 95%
We attain an annual CSAT score of over 85%
A thorough review of your event analytics to understand every aspect & improve your next edition
Understand your events
Review project management and engagement of your events with our analytics team.
Improve your strategy
We'll show you what worked well and what to improve to increase engagement.
Stay on top of reporting
Our team can create business intelligence reports to help you build smarter events year after year.
Full support throughout the lifecycle of your event
Before your event
Set up programs and sessions with payment processing, sync with CRM
After your event
Review your check-in reports, analyze onsite data trends, and use the reporting to extrapolate your next event’s needs
During your event
Support staff available on-site and online to manage attendee inquiries, train sponsors and exhibitors, and manage registration/check-in
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