Whenever you use the platform, that can be accessed from the www.swapcard.com website and/or on the "Swapcard" mobile application, (hereinafter referred to as the "Platform"), for the purposes of using the provided networking services that enable you to increase your professional network, we may request some personal information about you.
We also collect some of your personal data when you register directly on our Platform to participate in a professional event, or when an event organizer wishes to provide you with our services within the context of the event for which you are registered and sends us your contact details in order that we may contact you.
The term "personal data" refers to any and all information which enables an individual to be identified, more specifically your surname, first name(s), postal and email addresses, telephone number(s), data concerning transactions on the Platform, bank card numbers, as well as any other information about you which you may choose to provide us with.
The purpose of this charter (hereinafter referred to as the "Charter ") is to inform you of the means by which we collect and process your personal data, with the strictest respect for your rights.
In this regard, we would like to point out that when collecting and managing your personal data, we comply with the current version of the French law No. 78-17 of 6 January 1978 on Information Technology, Data Files and Civil Liberties.
Responsibility for the collection and processing of your personal data lies with the company Swapcard Corporation, a simplified joint stock company, registered with the Registry of Trade and Companies of Paris under number 790 356 760, whose head office is located at 6 rue de Paradis, 75010, Paris Paris, (referred to within the framework of this Charter as "Us" or "We").
Your personal data is collected and processed for one or more of the following purposes:
We shall inform you, when requesting your personal data, if certain information must be provided or if it is optional. We shall also inform you of the consequences should you not wish to provide this information.
We also inform you that we are likely to collect your data indirectly, either from organizers of events which you are attending, and thus enabling you to use our services, or from other users of our services.
In this respect, you are hereby informed that we may reuse your personal data that is stored in the address book of another user of our services who has expressly authorized us to access their contacts to put you in contact with each other.
Our company's staff, any authorities in charge of audits (external auditors in particular) and our subcontractors will have access to your personal data.
For the purposes of the networking service, we will also provide your personal data to the organizers of professional events for which you are registered and for which you have used the services of the Platform. The event organizer may use this data for the same purposes and under the same conditions as those referred to in this Charter. The event organizer remains solely responsible for their respect of their own legal and declarative obligations with regard to their processing of your personal data, which they carry out themselves, with their own means and for their own requirements. We are only responsible for our use of your personal data, this excluding any other use by the event organizer.
Government agencies or representatives of the law, ministerial officers or organisations responsible for the collection of debts may also be recipients of your personal data, for the sole purposes of meeting our legal obligations.
Your personal data will not be assigned to, rented to or exchanged with any third party, with the exception of the organizers of events for which you are registered and to whom we provide data concerning you, in relation with their events.
We may generate, and share with organizers of events for which you are registered, usage statistics collected by individuals during an event, in order to calculate the rate of use of our services and have a clear understanding of interactions within their community. This data includes both anonymous generic usage data (e.g. number of users, average number of user contacts, percentage of user additions, number of active users) and personal data related to events organized by the organizer and for which you are registered.
(i) Regarding data relating to customer and prospect management:
Your personal data shall not be retained any longer than is strictly necessary for the management of our business with you. However, data proving the existence of a right or a contract must be kept in order to adhere to legal obligations and shall be held for the term stipulated by the applicable law.
Regarding potential prospecting operations for customers, their data may be held for a period of three (3) years after the termination of the business relationship in question.
Personal data relating to a prospective customer, who is not already a customer, may be held for a period of three (3) years from the moment it is collected or from the last contact with the prospective customer.
At the end of this period of three (3) years, we may contact you again in order to find out if you wish to continue to receive commercial solicitation.
(ii) Regarding bank card data:
Financial transactions relating to payments for purchases and fees on the Platform are entrusted to a payment service provider who ensures the smooth processing and security of these transactions.
For the purposes of the services, this payment service provider may require us to send them your personal data relating to your bank card numbers, which it collects and stores in our name and on our behalf.
We do not have access to this data.
In order to enable you to make regular purchases or pay any related fees on the Platform, data relating to your bank cards is retained for the duration of your registration on the Platform and at the very least, up to the time you carry out your last transaction.
By checking the box on the Platform expressly reserved for this purpose, you give us your express consent to retain this data.
Your banking card's security code or CVV2 code is not stored.
If you do not want your personal data relating to your bank card numbers to be retained under the conditions specified above, we shall not keep this data beyond the time necessary for the completion of the transaction.
In any event, data relating to the card may be retained for the purposes of providing proof in the event of a transaction subsequently being contested, in intermediary archives, for the period stipulated in Article L 133-24 of the French Monetary and Financial Code, namely thirteen (13) months following the date the card is debited. This period may be extended to fifteen (15) months in order to account for the possibility of deferred debit cards being used for payment.
(iii) Regarding the management of opt-out lists compiled during prospecting activities:
Information enabling recognition of your right to opt-out is retained for a minimum of three (3) years following the exercising of your opt-out right.
(iv) Regarding web audience tracking statistics:
Information stored in users' terminals, or any other means used to identify users and enabling them to be tracked or to measure the frequency of their visits, shall be retained for no longer than thirteen (13) months.
For your information, we take all necessary precautions and appropriate organisational and technical measures to maintain the security, integrity and confidentiality of your personal data, and especially to prevent it from being altered or damaged and to prevent any third party from accessing it.
In this respect, we hereby inform you that we respect the security measures put in place by our data hosting provider, Amazon, whose security measures can be accessed on this page.
We also hereby inform you that your data is stored solely on the servers of Amazon, located in Ireland, within the European Union.
Your data will not be transferred outside the European Union as part of our conditions of use of the services we offer.
Cookies are text files that are often encrypted and that your web browser stores. They are created when a user's browser loads any given website: the site sends information to the browser, which then creates a text file. Each time the user comes back to the same site, the browser retrieves the file and sends it to the website server.
There are three types of cookie with differing purposes - technical cookies, social network cookies and advertising cookies:
We use technical cookies. These are stored in your browser for a period of thirteen (13) months.
We use social network cookies. These cookies are only stored on your computer if you give your consent. You can learn more about them, accept them or refuse them.
We invite you to consult the privacy policies of the social networking platforms that create these cookies, to learn about the purposes and use made of browsing information collected through these cookies and the ways you can exercise your rights with regard to these platforms.
We do not use advertising cookies. However, should we use them in the future, we will inform you and seek your prior consent. You will have the option to disable these cookies should you wish to.
We use Google Analytics, which is a statistical audience analysis tool that generates cookies to measure the number of visits to the Platform, the number of page views and visitors' activity on the Platform. Your IP address is also collected to determine the city you are connecting from. The storage duration of this cookie is indicated in Article 7 (iv) of this Charter.
We would like to remind you that you may refuse technical cookies and cookies generated by Google Analytics by configuring your browser to this end. However, such a refusal may prevent the Platform from functioning correctly.
Providing your personal data, in order to benefit from the services we offer, represents your express consent for the collection and use of this data, in accordance with the provisions set forth in this Charter and in the applicable legislation.
In accordance with French law No. 78-17 of 6 January 1978 on Information Technology, Data Files and Civil Liberties, you retain the right to obtain and, where appropriate, correct or delete any data concerning you, via online access to your account. You can also direct correspondence to:
- Email Address:email@example.com
- Postal Address: 6 rue de Paradis, 75019, Paris
By way of reminder, any individual may, on legitimate grounds, request limitation of the processing of their personal data or oppose said processing.
You have data portability rights regarding the personal data that you provide us, understood as data that you have actively and consciously declared in order to access and use our services, as well as data generated from your activity using the services. We remind you that these rights do not relate to data collected and processed on any other legal basis than the consent or implementation of the contract binding us.
These rights can be exercised free of charge, at any time, and in particular when closing your account on the Platform, in order to recover and keep your personal data.
In this context, we will send you your personal data, through any pertinent channels, in a commonly-used and machine-readable standard open format, in accordance with industry standards.
You are also hereby informed that you have the right to lodge a complaint with a competent supervisory authority (e.g. the French National Commission for Information Technology and Liberties in France - CNIL) in the Member State in which your place of residence or your workplace is located, or the place where your rights have been violated, if you consider that the processing of your personal data within the context of this Charter constitutes a violation of the applicable legal texts.
Such a complaint may be brought before an administrative or jurisdictional court without prejudice to any other claim. In such a case, you also have the right to an effective judicial and administrative redress if you consider that the processing of your personal data within the context of this Charter constitutes a violation of the applicable legal texts.
We reserve the right to amend this Charter at any moment, at our sole discretion, either in its entirety or in part. Such amendments shall come into effect once the new Charter is published. Your use of the Platform following the entry into effect of these amendments, shall constitute acknowledgement and acceptance of the new Charter. Failing that, and if you are not in agreement with the new Charter, you should refrain from accessing the Platform.
This Charter came into effect on January, 15th 2018