Swapcard is free for you to create and manage any community, even if you don’t use our features to run events. We don’t limit you in the number of seats, the volume of your members, interactions, or data you are storing. Simply sign up for Swapcard's Free Plan and launch your community.

In case your usage of attendees or exhibitors is reaching your limit, a package of extra attendees or exhibitors can be purchased under each plan. Extra attendees can be used only during the term of your subscription, and any unused credit at the end of your term will be terminated. Please note that you cannot purchase more than 5,000 attendees under the Starter Plan. Reach out to your account manager to purchase more attendees.

If you exceed the volume of attendees that you have purchased, we will automatically increase your platform limit and bill you that extra volume of attendees at the same unit price with an overage fee. However, if you exceed the limit of 5,000 attendees under the Starter Plan, we will automatically upgrade your license to a Professional license.

You can upgrade your plan and purchase more attendees or exhibitors at any time. If you want to downgrade your plan, you will have to wait until the end of your subscription term. Make sure to speak with your account manager at least 90 days before we auto-renew your subscription to adapt it to your needs.

Our plans are all annual subscriptions. We don't offer a price per event. The annual subscription remains the same whether you choose to run a single event or multiple events using our platform.

We don’t offer a monthly subscription. All plans are annual subscriptions with net 30 days payments.

Yes, you can terminate your subscription at any time from your account settings, but you cannot cancel it. You must terminate your subscription at least 90 days before the expiration date of your subscription. If you terminate your subscription, you will continue to have access to our software until the end of your current billing cycle. After that, your account will be deactivated and you will no longer have access to our software.

Under the Free and Starter Plan, you will be using the Swapcard container web platform and mobile app. This means you can brand your events using your own logo, menu, banner, and so on within the platform, but Swapcard’s branding will also be present. Under the Professional plan, only minor Swapcard branding will be present. The platform will be branded with your company name and include additional branding capacities. Under the Enterprise plan, your platform will not have any Swapcard branding and will be fully customizable with advanced branding capacities,

We are a SOC 2 certified company. Your privacy is paramount to us. It's your brand, your audience, your data. You own and can edit the data. Your data is also secured and encrypted. Please read our data pledge that covers how we treat your data and our Security page to understand the security measures we have implemented to protect your data.